One of my favorite TV shows of all time is
Seinfeld. One of my favorite episodes is
“The
Soup Nazi”. Remember
him? The Soup Nazi had a tiny take out
spot that only had three or four soups to choose from. He was best known for
his strict regimen that he
constantly demanded of his patrons. Have
exact change, move through line swiftly, and NO questions.
COME BACK ONE YEAR! NEX |
The Soup Nazi….
- Had a niche
- Knew what made him different
- Had an outstanding product
- Didn’t get caught up in all of the other things he could do: Sandwich Nazi, Coffee Nazi, Bread Pudding Nazi
Conversely, I am often inundated by all types of
consultants, i.e. business coaches, accountants, insurance agents, bankers,
candlestick makers, attorneys, payroll companies, benefits specialists,
financial advisors, etc., that "Would like to meet with me to see if we have
the opportunity to partner together and leverage our resources."
- When I ask them who their target is, it is anyone who owns a business.
- When I ask them what makes them different it is their price, quality, experience, and blah, blah, blah.
- When I ask them about their core product or service, they are so excited to let me know they have 28 specialty products and services.
- When I ask them who wouldn’t be a good customer they say, “uh, well, hmm, mumble, mumble, good fit, mumble, mumble.”
They look, walk, talk,
sound, and even dress like everyone else in their profession. And that means there is no particular
reason for me to work with them or direct any of my clients their way.
So who do you want to be?
A general handyman or
a Restaurant Maintenance Guy
A regular clothing store or a Men’s Consignment store
A run-of-the-mill insurance agent or a Construction Policy
Guru
I know which one the Soup Nazi would be.
Good stuff. My favorite episode was the Festivus one.
ReplyDeleteYou're calling us to the mat, Charles! I love it. Specialize or go home.
ReplyDeleteMustache optional.
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